LESCO Helpline Numbers:24/7 Contact at 118, 0800-00118, 8118

Electricity issues rarely come at a convenient time—whether it’s a sudden power outage, a confusing bill, or a delayed new connection. That’s why Lahore Electric Supply Company has built a complete helpline system connected with Power Information Technology Company PITC to provide real-time tracking and faster resolution. This unified directory simplifies your access to all emergency contacts, and specialized Regional Customer Service Centers across Lahore, Sheikhupura, and Okara.

LESCO Helpline Numbers:

For immediate emergencies resolution in 2026, LESCO (Lahore Electric Supply Company) provides a multi-tiered communication network integrated with the PITC database for real-time tracking.

Service	Contact Number	Purpose & Service Description
LESCO Hotline	118	24 Hour available Complaint number for reporting power outages, sparking meters, and hazardous electrical faults.
Toll-Free Support	0800-00118	A free service for general bill payment inquiries, duplicate bill requests, and customer support.
SMS Service	8118	Fast-track complaint registration via text (Reference Number + Issue) for users without internet.
Monitoring Cell	042-99205461	Escalation line for unresolved local grievances, New Connection (ENC) delays, and Demand Notice issues.
CCMS Technical	ccms@pitc.com.pk	Official email support for PITC portal glitches, documentation errors, and complex tariff disputes.
Whatsapp Number	No official verified no.	Use official channels

Expert Tip: For the fastest response during peak hours, use the 8118 SMS service to bypass high call volumes and secure a digital Tracking ID for your grievance.

LESCO Head Office Contact Number:

Address: 22/A Queens Road, Lahore
Phone: 99204820-30

Regional LESCO Customer Service Center and Contact Directory:

In 2026, LESCO Customer Service Centers (CSCs) across all major circles provide direct access to SDO offices for resolving all types of location-based issues.

Service Circle	Central Contact	Primary Office Location	Jurisdictional Coverage
Lahore Central	042-99210389	Ichhra, Lahore	Covers the heart of Lahore including Gulberg, Samanabad, and Ferozepur Road.
Lahore Northern	042-99239162	Ravi Road, Lahore	Service hub for Shahdara, Badami Bagh, and Northern metropolitan regions.
Sheikhupura	056-9200204	Sargodha Road, SKP	Administrative center for Sheikhupura city, Muridke, and surrounding industrial zones.
Okara Circle	044-2527440	G.T. Road, Okara	Handling all rural and urban power distribution tasks for the Okara district.
Kasur Circle	049-9239161	Railway Road, Kasur	Main contact point for Kasur, Chunian, and border region electricity management.

Pro-Tip for 2026: If you reside in Nankana Sahib, your administrative grievances are typically handled through the Sheikhupura Circle office. Always mention your specific Sub-Division name when calling these regional numbers to ensure you are routed to the correct technical team.

Digital Support & Social Media Channels (LESCO Online Help Guide):

LESCO has enhanced its digital system, letting users resolve electricity supply issues online without visiting sub division offices while keeping a secure, trackable complaint record.

Official Email (info@lesco.gov.pk): Used for general LESCO queries like name change, and legal inquiries, and guidance—best when you need a written record for follow-up and proof.
PITC CCMS Support (ccms@pitc.com.pk): Dedicated for technical issues related to PITC portals such as LESCO bill check online, duplicate bill download, or ENC system errors—ideal when websites are not loading or showing incorrect data.
Social Media Channels (Facebook / X – Twitter): Official LESCO pages share real-time updates on load shedding schedules, power outages, and maintenance alerts, helping users stay informed without calling the helpline.

Why Use Digital Channels?

Digital complaints to PITC/LESCO create a timestamped record, ensuring accountability and easy escalation to NEPRA or PMDU if ignored.

Required Details Before Calling LESCO Helpline:

Always keep the following information on hand for quick issue resolution via WAPDA helpline number Lahore;

Reference Number (from bill): Unique identifier to locate your electricity record, check dues, and register complaints without delay.
Registered Consumer Name: Used for identity verification.
Exact Premises Address & Area: Allows LESCO staff to trace the affected grid.
Meter Number (if needed): Occasionally required for metering issues.
Active Mobile Number for Updates: Required to receive complaint ID, SMS updates, and resolution alerts

Common LESCO Helpline Issues & Solutions:

These are the best solutions for the most frequent consumer pain points:

Helpline Not Responding:

Retry during off-peak hours, directly visit your nearest Customer Service Center (CSC), or use LESCO Light App.

Complaint Not Resolved:

Escalate your pending ticket to the Central Monitoring Cell (042-99205461) or the NEPRA Consumer Affairs Division after 72-hour.

Wrong Bill or Metering Errors:

Submit a verified written request to your local subdivision office or online via the PITC portal by uploading high-resolution photo.

LESCO Helpline Number Near Me:

You should check your monthly bill’s top-right corner for localized SDO contact details. For neighborhood-specific faults in Lahore, Kasur, or Okara, utilize Google Maps to locate the nearest Sub-Division Office or Customer Service Center, ensuring direct access to the relevant XEN or SE administrative circles.

LESCO Helpline Numbers:24/7 Contact at 118, 0800-00118 & 8118